March 22, 2024
To Whom It May Concern:
KOBAYASHI Pharmaceutical Co., Ltd. (Head office: Osaka, Japan; President: Akihiro Kobayashi) has received a report that kidney problems have occurred in those who consumed “Beni-koji Cholestehelp ("紅麹コレステヘルプ)”", a foods with functional claims marketed by us. In response, we conducted an ingredient analysis of this product and the “Beni-koji (紅麹)” ingredients used in it (manufactured by us) where we found that some of the “Beni-koji (紅麹)” ingredients may contain components that we did not anticipate.
At this point in time, we have not been able to identify the exact ingredient nor have we been able to clearly identify the causal relationship between this product and experiencing kidney problems. However, as a precautionary measure to prevent the spread of health hazards to our customers, we have decided to voluntarily recall the “Beni-koji” (紅麹)” related products listed below as Subject Products.
We deeply apologize for any inconvenience this may cause to our customers and other concerned parties. We consider this to be a serious matter and will continue to investigate.
<Request to our Customers in the Philippines>
For customers who have any of the Subject Products listed, we ask that you please discontinue the use of the product and refrain from consuming it in the future. In addition, for customers who have consumed the Subject Products and feel any physical discomfort, Please contact us (KOBAYASHI is not selling these products in the Philippines).
“Beni-koji (紅麹)“ ingredients sold to B-to-B customers (distributor: Kobayashi Pharmaceutical Value Support Co., Ltd.) are also subject to this voluntary recall, and the distributor is contacting suppliers to address the voluntary recall on an individual basis.
<How to Return>
If you have any of the Subject Products, please contact the email address below. We will provide you with information on how to return the products and the method for refunds.
KOBAYASHI Pharmaceutical (Singapore) Pte. Ltd. Manila Branch
Email : info-ph@kobayashi.com
KOBAYASHI Pharmaceutical (Singapore) Pte. Ltd. Manila Branch
Unit 4, 14/F, Zuellig Building, Makati Ave. cor. Paseo de Roxas, Urdaneta, Makati City, Metro Manila, 1225 Philippines
• Telephone +63-2-7089-6899